It’s All About Connections

It’s All About Connections

“Eventually everything connects — people, ideas, objects … the quality of the connections is the key to quality.” Charles Eames Everything connects I found this quote first in a beautiful book about Ray and Charles Eames, sitting unloved on a coffee table in the...
Iteration is the Only Way to Design

Iteration is the Only Way to Design

Great is the enemy of good There is a strong temptation when creating anything to try to create the best thing possible: to imbue your creation with every last feature or embellishment that you can think of and then polish it within an inch of its life. And then, once...
Be The Interface

Be The Interface

An experience, in the context of digital business, can be defined as the totality of visual, intellectual or other inputs that a user encounters through a digital platform or device, in relation to a product or service. Experience design, therefore, is the effort to...
Lean UX – First Principles

Lean UX – First Principles

A presentation that I created and gave at Shaw Media to help explain Lean UX concepts and foundations to the wider Online Experience Team. The presentation is in PowerPoint format, but is rather weighty due to the graphics. Lean UC Concepts Presentation...